Emergency Diversion Coverage Program

Airport Information

  • Guidance for Polar Operations (Link to Boeing website)
  • Requirements for En Route Alternate Airports
  • Diversion Airport Evaluation
  • Distribution of accurate and reliable airfield reports
  • Preparation of hotel, transportation, and hospital information
  • Assistance in development of Airport Informational Database


    • Diversion Preparedness

  • Assistance and participation in diversion planning, training and exercise
  • 1 main and 2 backup numbers to call for support any time of day
  • Trained English-speaking coordinator at each alternate diversion airport
  • Ensure readiness of airport ground support
  • Diversion plan coverage highlights
  • Diversion program tailored for your airline specific needs including assistance with planning for specific aircraft type requirements
  • Ongoing airport auditing and evaluation

    • Revision of ground handling services and equipment
    • Continuous updates of airports and contact information
    • Airport current and future availability assertion based on privileged information
    • Assistance with NOTAM interpretation in the view of ETOPS requirements
  • Relief mission and aircraft retrieval planning and support


    • Ground Handling Services

  • Airport Support
  • Click here to see what airports we cover.
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